GENPA , which started commercial activities in 1978 as a company of the group under the leadership of Dr. Zeynel Abidin Erdem engaging in imports and marketing of various industrial and commercial products from 1965 to date also opened its doors to the communications world since the inception of GSM technology in Turkey in the year 1993. Acting as a pioneer with the vision to serve in the expansion of technological products, services and innovations, GENPA has become the leader company of ERDEM HOLDING by incorporating all components of modern marketing activities into its organization.

GENPA , apart from the wholesale, retail sales and distribution of Nokia mobile phones and accessories under its Turkish distributorship, offers the import, wholesale, retail sales, distribution and technical services of Jablocom desktop GSM phone along with Apple iPhone 3G GSM phone and its accessories. GENPA ; operating in the fields of chain retailing under the GENPA tech brand, also provides services such as distribution of Turkcell campaign phones, sales of Turkcell units, SIM Cards and Spare SIM Cards as the Turkcell distributor.

Genpatech.com also provides phone sale service for all products (Tele-Sales Team: 0212 359 0 359), requiring only a click on the live support button for more detailed information on products and services from the internet.

GENPA , aiming to set up a continious and healthy communication with its consumers in pre-sales and after sales services with its call center (0212 359 0 359) providing any help to the end consumer, ALO GENPA Line ( *256*43672 ) and technical service units equipped with advanced technology, offers an extensive service in the telecommunications sector with around 2.000 dealers and over 4.000 sales points countrywide.

GENPA has Regional Directorates in a total of 8 major centres, namely İstanbul (European and Asian Sides) Ankara, İzmir, Adana, Trabzon, Konya and Bursa as well as Regional Representatives in Samsun, Erzurum, Diyarbakır, Antalya and Denizli. It provides services to Nokia, iPhone 3G, Motorola, Sony Ericsson and Jablocom mobile phones at its service points throughtout Turkey (İstanbul, Ankara, İzmir, Adana, Trabzon, Bursa, Konya) with its expert personnel and advanced technology equipment.

GENPA , breaking a new ground in its own field in Turkey, passes its experiences in the GSM sector on to the youngsters in the GSM Training laboratory that it set up in Şişli Industrial Vocational High School under its social responsibility awareness.

GENPA has ranked the fifth largest company in terms of sales turnover in the ranking of first 500 Informatics Companies according to the First Informatics 500 Companies Turkey 2007 survey conducted by İnterpromedya and come first in the “Mobile Phone Service Wholesaler, Distributor, Dealer Revenues” category.

GENPA ’s quality and guarantee has been approved by ABS QE (Quality Evaluations), one of the world’s leading certification companies, through Quality Certificate ISO 9001: 2000 issued on October 1, 2003 and OHSAS 18001 Occupational Health and Safety as well as the Environmental Management System ISO 14001 in November 2005. GENPA , being Turkey’s first GSM distributor and technical service awarded with these 3 certificates; has been also certified for compliance of the corporate GSM sales concept, GENPA tech shops and Genpatech virtual market with such documentation.
GENPA , regarding its dealers and end users as its most important asset, has accepted as its quality policy to reinforce its credibility and brand as well as to constantly develop itself in accordance with international standards by offering creative, different solutions and products thanks to the strength it takes from its young and dynamic employees.